4.9
(127)
“If you are fed up with upsells and unnecessary repair suggestions and want someone who cares about the customer first, I would recommend Arthur a million times...”
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Madu Galappaththi
4 months agoArthur did an amazing job troubleshooting and fixing our furnace quickly, with regular check-ins and working around our schedule. Truly grateful to have Arthur's Heating and Cooling taking care of our system.
truenorth179
4 months agoImagine calling Arthur in the morning and by mid afternoon having a new furnace installed in the middle of a cold snap. From Arthur through to the technicians Chris and Jacob, everyone was top tier. And the price was more than fair.
Christian Eilers
4 months agoWe initially made the mistake of asking a different company for a diagnosis - left with a superficial check, two code violations, a $2000 repair forecast, and a $99+tax charge. Unhappy with that service, I called Arthur for a second opinion.
G Singh
4 months agoOur furnace heat turned off last night and temperature went down to 18. Contacted Arthur this morning and he responded quickly and suggested something that resolved the issue. Fair, quick and good - two years ago and today.
Judah Oudshoorn
5 months agoHe first helps troubleshoot, then carefully analyzes the situation to replace parts rather than replace the whole system. Timely, detail-oriented, and works for a great price.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Christian Eilers
4 months ago“We initially made the mistake of asking a different company for a diagnosis - left with a superficial check, two code violations, a $2000 repair forecast, and a $99+tax charge. Unhappy with that service, I called Arthur for a second opinion.”
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Christian, thank you so much for taking the time to share your experience in such detail. We're really glad we could offer a more thorough diagnosis and that the furnace has been running reliably since. Honest troubleshooting and putting the customer first is exactly how we work, so it means a lot to hear it landed that way. Don't hesitate to reach out anytime - we're always here.
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Top positives
- Fast emergency response
- Honest, no-upsell advice
- Fair, transparent pricing
Can improve
- Scheduling coordination
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