4.9
(233)
“Quick competitive quote, seamless clean and professional install - they had our house warm again within 24 hours from the initial call.”
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Jordan Rusland
4 months agoQuick competitive quote, seamless clean and professional install. They were even able to come out the next day and have our house warm again within 24 hours from the initial call. Highly recommend.
Muriel Stilson
10 months agoJarvis the technician was thorough and did a great job. He did not find the issues that another contractor said they found. I would highly recommend - they are honest, thorough and prompt.
Justin Amaral
a year agoThe receptionist denied that a tech had even come by to fix my furnace over the weekend because it wasn't in the system. Overall very stressful - I felt like I was the one having to manage emotions over the situation.
Chris
8 months agoCurtis took his time to explain the products and what would be the best choice for our home. All the technicians were friendly, answered my questions and provided a nice clean install. One day install for a complete retro fit at a very competitive price point.
Alexandra Hutchison
3 years agoThey arrived on time and worked so efficiently it blew my mind. Barely any disruptions to my work day. They spent time going over maintenance and even followed up the next day to do a walk-through quality control check. Very reliable.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Justin Amaral
a year ago“The receptionist denied that a tech had even come by to fix my furnace over the weekend because it wasn't in the system. Overall very stressful - I felt like I was the one having to manage emotions over the situation.”
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Justin, thank you for taking the time to share this in detail. The documentation gap and the call with our receptionist both fell short of the standard we hold ourselves to, and we are genuinely sorry for the stress this caused during an already difficult time. We have used this feedback to improve how emergency visits are logged and how our team communicates with customers. We would welcome the chance to make this r...
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Top positives
- Clean, professional install
- Fast response time
- Honest diagnostics
Can improve
- Job documentation gaps
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