5.0
(268)
“Sam and Tyler showed up right on time. They walked me through the thermostat settings and left the space spotless.”
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Donna J Scott
3 months agoTechnicians Tyler and Sam were very knowledgeable, ready to answer any questions. Very respectful of my home - wearing booties, putting down floor coverings, and totally cleaned up after the installation.
JI Ramezan
9 months agoBryan rewired the furnace at no extra charge. Professional, friendly, quite knowledgeable, and clearly cared about doing a good job. They have always treated me like more than just a customer.
Wendy Banks
5 years agoThe phone calls and emails were replied to promptly. We always received a phone call when they were on their way.
Richard Wright-Gedcke
4 months agoVery positive experience doing a full furnace replacement. Tyler Cross and colleague were professional, clean, and kind. Treated my home as their own. Strongly recommend giving them your business.
Shrikanth S
7 months agoJason's responsiveness was outstanding - he patiently answered every question I had. Sam and Tyler showed up right on time, walked me through the thermostat settings, and left the space spotless.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Wendy Banks
5 years ago“The phone calls and emails were replied to promptly. We always received a phone call when they were on their way.”
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Wendy, thank you so much for your kind words and for trusting Cross Heating for three years now. It means a great deal to hear that Jason, our office team, and our installation and maintenance crews have all made a good impression. We do our best to keep communication clear and timely, and we are glad that has shown through. We appreciate you recommending us to family and friends - that truly means everything to us.
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Top positives
- On-time arrival
- Clean, careful on site
- Knowledgeable, helpful techs
Can improve
- Scheduling communication
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