4.7
(13)
“From first contact till completion I was highly satisfied with the responsiveness, communication, quality and cost.”
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Sandra Dillard
3 years agoFrom first contact till completion of the job I was highly satisfied with the responsiveness, communication, quality and cost. Tony went above and beyond to repair my leaking roof. The work area was returned to the same state of cleanliness.
Sallie Perry
3 years agoTheir team was very responsive and professional throughout the whole process from quotation to completing the work. A year on and it still looks brand new. Highly recommended.
Andrew White
8 months agoI booked a consultation between 1-3pm. At 3:45 they called saying they were running behind and needed to reschedule. The scheduling manager said he would call me back, but didn't. At 5pm I gave up and went home.
Julio Tang
3 years agoHad James come by and help look at a potential roof leak. He came in the next day, early morning and helped diagnose the issue. He was super helpful, knowledgeable and patient. Would 100% recommend.
Frances Hardy
3 years agoReally impressed that the guys were on time and professional. The roof looks shiny and beautiful! David in the office was lovely. Great job with a suitable price!
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Andrew White
8 months ago“I booked a consultation between 1-3pm. At 3:45 they called saying they were running behind and needed to reschedule. The scheduling manager said he would call me back, but didn't. At 5pm I gave up and went home.”
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Andrew, thank you for being upfront with us. Missing a confirmed appointment window without a proper follow-up call is not acceptable, and we sincerely apologize for the frustration this caused. We take scheduling commitments seriously and we let you down here. We would welcome the chance to make this right - please reach out to us directly so we can find a time that works for you.
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Top positives
- Quality workmanship
- Clear communication
- Fair, suitable pricing
Can improve
- Appointment reliability
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