4.9
(6,616)
“Tod A. conducted a thorough inspection and revealed the furnace was functioning safely. His transparency and integrity provided us with tremendous relief.”
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Ayman Kaddour
7 months agoThe installation team, led by Dylan B., was professional, knowledgeable, and courteous. The team worked efficiently, maintained a clean and tidy workspace, and the installation quality was outstanding.
Kathryn Kathryn
3 months agoYisau was so thorough and knowledgeable and willing to explain exactly what was needed. With Yisau and Charlie's guidance I was able to make informed choices. I felt like I was in good hands the whole time.
Jon Connor
4 months agoI've been trying to have a gas leak fixed since November. They've come three different times and still haven't resolved the issue. My place is usually left a total mess, and the technician left a $30 mini heater as a solution in the middle of winter.
Jayant Singh
3 months agoDuring the sales discussion I was told the humidifier would integrate with my Nest thermostat. That wasn't possible at installation due to wiring limitations, so I had to go with the manual controller instead. With clearer communication at the sales stage, this would have been a...
bilques gulzada
7 months agoTod A. conducted a thorough inspection and multiple diagnostic tests. His detailed assessment revealed the furnace was functioning safely - no immediate replacement needed. His transparency and integrity provided tremendous relief and peace of mind.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Jon Connor
4 months ago“I've been trying to have a gas leak fixed since November. They've come three different times and still haven't resolved the issue. My place is usually left a total mess, and the technician left a $30 mini heater as a solution in the middle of winter.”
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Hi Jon, thank you for sharing this - I'm genuinely sorry for what you've been through. A gas leak left unresolved over multiple visits, and a space heater offered as a weekend solution in January, is not the standard we hold ourselves to. I'd like to speak with you directly to make this right. Please contact us at your earliest convenience so we can prioritize a proper resolution for you.
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Top positives
- Knowledgeable technicians
- Clean, quality installs
- Honest diagnostics
Can improve
- Pre-job communication gaps
- Follow-through on repeat visits
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