4.7
(314)
“Easy booking, they show up, and the cleaning is genuinely thorough.”
See what customers say about Hellamaid Cleaning Services Kitchener Waterloo. All in one place.
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Severn Tsui
4 months agoJen did an amazing job cleaning our home. She arrived on-time, we reviewed what we wanted her to prioritize and she got to work. We walked through with her after and were impressed with her attention to detail.
Nikhil Koushik
6 months agoSusanna was very thorough and even did small touches like folding clothes that were on the beds. We truly appreciate how thorough and caring she was!
Youn Gi
5 months agoMy cleaning time was delayed, but Hellamaid let me know ahead of time and communicated with me clearly. Everything was well organized overall.
Peyami Gozleveli
3 months agoI've had mixed experiences with cleaning companies before, but these guys have been reliable for me. Easy booking, they show up, and the cleaning is genuinely thorough.
Mimi Li
3 months agoThe team acted fast and very professionally to address my concerns. They fixed things the right way in a timely fashion. Therese came to do the cleaning and the result is really amazing. Recommend this company!
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Youn Gi
5 months ago“My cleaning time was delayed, but Hellamaid let me know ahead of time and communicated with me clearly. Everything was well organized overall.”
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Thank you for the kind words and for your patience when the schedule shifted, Youn Gi. We are really glad Susanna delivered a great result and that our team kept you in the loop throughout. Clear communication matters to us, and we appreciate you flagging it. We look forward to your next cleaning and will work hard to make it just as smooth from the start!
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Top positives
- Thorough, detail-focused cleaning
- On-time arrival
- Clear communication
Can improve
- Occasional scheduling delays
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