4.8
(128)
“The extensive amount of communication throughout the entire project - that's incredibly hard to find when working with trades.”
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Khal S
4 years agoIn both projects I am very satisfied with the work they have done. I can see the consistency of the professionalism in their staff. Chris is very responsive and flexible. Angela the office manager is also awesome. In my opinion, Koert Plumbing is a role model of how a small busin...
Adrienne Farrell
4 years agoThey got the job done on time and in budget. Chris was very responsive to all my questions and everything was handled very professionally. Their communication on the project was fantastic. They took great care with even the smallest of details.
Josh Lessard
3 years agoWe hired them just before their staff was going on a company retreat, but Chris personally emailed me to let me know he'd be squeezing the job in before they left for the week. With their busy schedule, that could not have been easy.
George Traianou
2 years agoThe team was incredibly responsive, particularly on one occasion that was on a long weekend. The crew is great and knowledgeable, and very transparent. They took the time to explain the issue and options around how to best remedy the matter. All work was performed to a high stand...
Chelsea Ranville
4 years agoWhat impressed us most was the extensive amount of communication throughout the entire project. That's incredibly hard to find when working with trades. Chris and the team were always available to provide updates, timelines, answer questions, and didn't need to be prompted by us...
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Josh Lessard
3 years ago“We hired them just before their staff was going on a company retreat, but Chris personally emailed me to let me know he'd be squeezing the job in before they left for the week. With their busy schedule, that could not have been easy.”
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Thank you so much for this kind review, Josh. We really appreciate your patience and understanding around the timing - it meant a lot to the team to get the job done for you before heading out. We're glad the sump pump installation went smoothly and that everything was explained clearly. Hope the system has been running well since. We look forward to helping you again whenever you need us!
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Top positives
- Clear communication
- Professional, knowledgeable crew
- On-time and on budget
Can improve
- Scheduling around busy periods
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