“They arrived on time, worked efficiently, explained each step as they went, and made sure I understood how the new system operates before they left.”
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Cort Reithofer
3 months agoWithin 24 hours we were back up and running with a new two-stage furnace. We can't thank the team enough for their quick response, professionalism, and for helping us through what could have been a serious situation.
Peter Cegnar
3 months agoBryce clearly explained my options and got me a great competitive price. Wes and Tony did an excellent job installing the furnace - you could see Wes's experience, knowledge and craftsmanship.
Cynthia Stymeist
7 months agoEvery year like clock work in October the same codes appear and the furnace will not start. They even charged me a service call of more than $317.00 the first time because the warranty was up by 5 days. I think it has been an install problem the entire time, but we never get the...
Sandra Legg
3 months agoThe professional service was above my expectations. I'm a fussy customer. I'd highly recommend Lancaster from Sales to install. Efficiency, looks beautiful and it's so quiet.
Cecil Butler
4 months agoCassandra was responsive, organized, and kept me informed about scheduling. Pat and Mattew arrived on time, worked efficiently, explained each step, and cleanup after the job was thorough.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Cynthia Stymeist
7 months ago“Every year like clock work in October the same codes appear and the furnace will not start. They even charged me a service call of more than $317.00 the first time because the warranty was up by 5 days. I think it has been an install problem the entire time, but we never get the...”
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Thank you for sharing this, Cynthia - we're genuinely sorry you've dealt with recurring issues year after year. That is not the experience we want for any customer, and we understand your frustration, especially given the circumstances around your house fire. We'd like to look into this properly. Please reach out to us directly so we can review the full service history and work toward a real resolution for you.
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Preview data from Jun 3, 2026. Get started to see live stats for Lancaster Heating & Cooling.
Top positives
- Professional installation
- On-time arrival
- Clear communication
Can improve
- Recurring service issues
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Yes. The reviews and numbers on this page are examples. Link your Google, Yelp, Angi, and other review sites when you are ready to see your real customer feedback for Lancaster Heating & Cooling.
Most customers never leave a public review. You still have to open Google, Yelp, Angi, and other apps one by one. BriteKind puts public reviews in one list and adds private feedback from customers who stay quiet online.
You see every online review in one place. A QR on your business card, invoice, or truck lets customers share honest feedback with your team in private, even when they would not post on Yelp or Google.
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