4.6
(1,680)
“The installation was professional, courteous, within the estimated time and Dan cleaned up when the job was done.”
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Chris Brine
8 months agoThe installers of our new furnace and AC were very thorough, no mess left behind! The price was great! Totally impressed with the pricing and the whole team!
Christina Bayer
9 months agoFrom our first visit with Shane to the installation technicians - professionalism with everyone at M&K. Technicians John and Issac were knowledgeable and just great guys. Highly recommend this company.
T H
9 months agoWorkmanship appears fine but they put through a post-dated cheque early, causing an overdraft. Called the office but only reached a call centre and after several hours had no response. Be very cautious.
James Seabrook
4 months agoCalled M&K and got a same day appointment. Ahmad was very thorough assessing the situation - discovered the existing hookup didn't meet code, rectified it, and was very thorough with safety in the connection.
Jeffrey
6 months agoDan installed the furnace professionally, within the estimated time, and cleaned up after. Kyle in sales was a pleasant experience. The furnace feels like a good investment in my home.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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T H
9 months ago“Workmanship appears fine but they put through a post-dated cheque early, causing an overdraft. Called the office but only reached a call centre and after several hours had no response. Be very cautious.”
Edit before you post online
Thank you for the honest feedback, and we sincerely apologize for the stress caused by processing your cheque early. That is not the experience we want for any customer, and we understand how serious an overdraft situation is. We want to make this right - please reach out to us directly at the main office so we can resolve this promptly. We appreciate you recognizing Dan and Enes for their work on site.
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Top positives
- Clean, tidy installs
- Fair, competitive pricing
- Professional, knowledgeable techs
Can improve
- Billing follow-through
- Office responsiveness
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