4.5
(230)
“Efficient, incredibly thorough and left our home sparkling from top to bottom. Finally a great service I can count on!”
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Shawn Hunter
6 months agoEfficient, incredibly thorough and left our home sparkling from top to bottom. I wouldn't hesitate to recommend these professionals to anyone.
Ray Winchester Harrison-Taylor
4 months agoSmooth booking process. Responsive staff on the phone and online. The communication was so clear of what it consisted of and what to expect. Great experience.
Marie-Anne Ghiat
5 months agoThe service did not meet expectations for a deep clean. The top of the refrigerator was still greasy, shelves were not properly dusted, and light fixtures were not cleaned. I did not believe the service was worth the $600 charged.
Elise Ondet
a year agoMy understanding of a deep clean and Merry Maids' are different. Ask questions when you book. Good job on bathrooms and follow-up was appreciated, but overall it felt more like surface cleaning. $700 with tax felt expensive for what was done.
Katie M
9 months agoA quick, efficient, and thorough clean of my two-bedroom apartment. The perfect gift to myself postpartum - the cleaners were lovely, working around me and my newborn with ease. Highly recommend!
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Marie-Anne Ghiat
5 months ago“The service did not meet expectations for a deep clean. The top of the refrigerator was still greasy, shelves were not properly dusted, and light fixtures were not cleaned. I did not believe the service was worth the $600 charged.”
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Thank you for taking the time to share your feedback, Marie-Anne. We're truly sorry the deep clean did not meet your expectations - especially at that price point. The areas you described, including the refrigerator top, light fixtures, and shelving, should have been addressed, and we understand your frustration. We'd welcome the chance to make this right. Please reach out to our office directly so we can work toward...
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Top positives
- Thorough cleaning
- Clear communication
- Professional team
Can improve
- Deep clean scope clarity
- Pricing vs. value
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