4.8
(128)
“Honest professionals - saved us money by noting that our sewage pump was still working and did not need replacing yet.”
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Jay Sese
a year agoHonest professionals, saved us money by noting that our sewage pump was still working and did not need replacing yet. Other places would have just replaced the unit and billed us a couple thousand dollars.
Ivan Mo
7 months agoVery satisfied by speed of response from dispatch, and the level of professionalism from the service tech sent to my house. Reasonably priced, all work done in the same day. Will definitely use again.
Shawn McKenzie
7 months agoThe technician indicated it would be a $1200 job total - but the final bill came to ~$2000. I recommend asking clearly in advance what the costs are and how they break down (hourly or by job).
Devyn Howard
a year agoChris T the plumber who came to fix our clogged pipe was very knowledgeable and had the job done very quickly. I would definitely recommend them for all your plumbing needs.
Suhayb Arif
a year agoPhenomenal customer service through Jesse. He has been nothing but patient, kind and knowledgeable discussing various plumbing issues - from an overflowing lavatory to the kitchen sink.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Shawn McKenzie
7 months ago“The technician indicated it would be a $1200 job total - but the final bill came to ~$2000. I recommend asking clearly in advance what the costs are and how they break down (hourly or by job).”
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Hi Shawn, thank you for taking the time to share this in detail. We're sorry the final cost wasn't what you expected - that kind of confusion should never happen. You're right that we need to do better at explaining upfront whether a job is priced by the book or by the hour, especially when scope changes on site. We appreciate the partial resolution but understand it wasn't enough. We'll use your feedback to improve...
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Top positives
- Honest advice
- Knowledgeable technicians
- Fast, same-day service
Can improve
- Pricing transparency
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