4.4
(141)
“Rather than replacing the flame sensor he took the time to clean it off, saving me some money. Appreciate the speed and cost of the repair!”
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John Van Kerrebroeck
6 months agoFrom start to finish, all staff were professional, organized, and tidy. They provided a thorough explanation of the work completed and instructions for operating and maintenance. Highly recommend.
Dmitry Tarabanov
9 months agoSome fixes turned out pretty advanced, involving a lot of welding and wall opening, but were all dealt with remarkably well. Turned out costing less than what I thought it would. My go-to plumbing service now!
Lorelei
8 months agoAs the cap was not available the same day, two more gentlemen came back less than a week later to complete the work.
Greg Smith
3 months agoThe tech was really professional, taking the time to explain what he was testing and why. Rather than replacing the flame sensor he cleaned it off, saving me some money. Appreciate the speed and cost of the repair!
Mike Apostol
8 months agoThey did an excellent job and the final install was very clean and professional looking. Their service techs were also very friendly and didn't seem to mind me bugging them to learn about the various aspects of working with refrigerant lines. Great experience overall.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Lorelei
8 months ago“As the cap was not available the same day, two more gentlemen came back less than a week later to complete the work.”
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Thank you so much for the kind words, Lorelei, and for trusting us with your sewage backup. We're glad Brayden and Alec could get out quickly and explain what happened along the way. You're right that the cap needed a second visit - we appreciate your patience while we sourced the part and got it properly capped. It means a lot to hear you've seen our trucks around London for so long. We hope to keep earning that tru...
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Top positives
- Fast response time
- Clean, professional installs
- Clear on-site communication
Can improve
- Parts availability delays
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