5.0
(205)
“The team on site was personable, highly professional and did neat and meticulous work. Completed exactly to schedule.”
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H K
4 months agoPricing was fair and the payment schedule was clearly itemized. They were a pleasure to engage with and were very considerate and clean. Samuel and his team are a rare find.
Paul Davis
7 months agoCommunications were clear and responsive. The team on site was personable, highly professional and did neat and meticulous work - completed exactly to schedule.
Rachaen H
3 months agoInitial chat and estimates were with Samuel. Communication with him was clear, estimate was precise. Some post-estimate exchanges could have been less scripted.
Jean Van Loon
4 months agoThey were courteous and careful and communicated well, leaving the work areas tidy. All this finished more quickly than I expected. An excellent job.
Amber Bineau
6 months agoWe noticed an issue following the installation of one room's pot lights and Symmetry promptly fixed it the next day. Symmetry reminded us that great customer service does still exist.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Rachaen H
3 months ago“Initial chat and estimates were with Samuel. Communication with him was clear, estimate was precise. Some post-estimate exchanges could have been less scripted.”
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Thank you for the kind words about Hugh, Scott, and Samuel, Rachaen - we really appreciate you sharing your experience. You make a fair point about some of the post-estimate communication feeling a bit scripted, and that is useful feedback we will take seriously. We are glad the work met your expectations and that you would recommend us. Hope to work with you again down the road.
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Top positives
- Clear communication
- Clean, tidy work areas
- Professional, on-time crew
Can improve
- Post-estimate follow-up tone
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