4.7
(96)
“Honest and reliable with no upsell. Michael B kept in good communication and the fix was a very simple 5 minute job.”
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D-Moose
2 months agoFast response time, had an emergency appointment within minutes and someone at my house to fix it within an hour. Saved the day for my kids birthday party.
D L
4 months agoSandra was friendly and got my appointment booked very quickly. Keegan came in, assessed the issue, and got it done quicker than I thought was possible.
Andrea D'Silva
4 months agoThe service itself was good but the two star review is for their misleading pricing. The plumber quoted almost $400 - far from the $93 advertised. Beware of their pricing.
Joanne Martel
4 months agoMichael came at a very reasonable time and was very kind and polite. He fixed the hot and cold water lines that were hooked up the wrong way - no charge. Very grateful and would recommend.
Jason Gambacort
5 months agoBoonstra/Super Plumber came out the same day between Xmas and New Years - no extra charge. Honest and reliable with no upsell. I'll be using them again for sure.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Andrea D'Silva
4 months ago“The service itself was good but the two star review is for their misleading pricing. The plumber quoted almost $400 - far from the $93 advertised. Beware of their pricing.”
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Thank you for taking the time to share this, Andrea. We're glad the clog was resolved quickly, and we're sorry the pricing experience didn't match what was advertised. That gap between the promotion and the on-site quote is something we take seriously, and your feedback helps us do better. We'd like to make this right - please reach out to our office directly so we can follow up with you.
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Top positives
- Fast, same-day response
- Friendly, professional techs
- Honest, no upsell approach
Can improve
- Pricing clarity concerns
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