5.0
(25)
“The caregivers were compassionate, supportive, and went above and beyond to make sure my parents were well taken care of.”
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John O.
4 years agoWithin a day, we had a weekday and weekend PSW scheduled. Both were exceptionally compassionate, attentive and caring and both exceeded our expectations.
Tim Hogan
5 years agoThe PSW staff were professional, reliable and dependable. They quickly forged a trusting relationship with our parents and went above and beyond our expectations.
Nicole Dupuis
3 years agoOn numerous occasions I have been able to reach out to their Business Development Manager to share a referral - from there she has been attentive, compassionate and efficient in setting up services.
James Hunsberger
4 years agoHome Care Assistance Waterloo have reliably delivered my attendant care services throughout pandemic times. With their assistance, I continue to appreciate a life lived to the fullest.
rahul sreekumar
a year agoThe office team was incredibly cooperative and always available whenever we had questions. The 24/7 availability they offer is a huge relief, especially knowing that our parents are home alone at times.
Marco V.
1d agoTechnician arrived on time, fixed our AC quickly, and walked us through what was wrong.
Priya K.
22m agoNo one showed for the morning window and I never got a call back. Very disappointed.
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Nicole Dupuis
3 years ago“On numerous occasions I have been able to reach out to their Business Development Manager to share a referral - from there she has been attentive, compassionate and efficient in setting up services.”
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Thank you so much, Nicole - we truly appreciate your kind words and the trust you place in us as a community partner. It means a great deal to know that our referral process has been smooth and that the families you connect us with have had positive experiences. Beth and the whole team work hard to make every transition into care as comfortable as possible. We look forward to continuing this partnership with you.
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Top positives
- Compassionate caregivers
- Fast service setup
- Responsive office team
Can improve
- Referral follow-up process
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